Privacy Policy

1. Who We Are

Kale & Dale Productions Co. (operating as Kale & Dale Studios) (“K&D”, “we”, “us”, or “our”) is a video content production studio operating at kaledalestudios.com. We produce video ads and content for TikTok Shop creators, DTC brands, and local businesses.

Contact: team@kaledalestudios.com

2. Information We Collect

When you submit our application form or otherwise contact us, we collect:

• Name
• Email address
• Phone number (if provided)
• Business name and type
• Information about your advertising needs

We do not collect payment information through our website. We do not collect sensitive personal information.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and evaluate your application
• Schedule and conduct strategy calls
• Send you communications about our services, including by email and SMS
• Manage our client relationships
• Improve our services

4. SMS Communications

By providing your phone number and submitting our application form, you consent to receive SMS text messages from Kale & Dale Studios. These messages may include:

• Follow-up messages related to your application
• Strategy call reminders and scheduling information
• Onboarding updates and project notifications (for clients)

Message frequency: Varies based on your application status and engagement. Typically 1–5 messages per sequence.

Message & data rates may apply.

To opt out: Reply STOP to any SMS message at any time. You will receive a confirmation and no further messages will be sent.

For help: Reply HELP to any message or email team@kaledalestudios.com.

5. How We Share Your Information

We do not sell your personal information. We do not share your information with third parties for their marketing purposes.

We may share your information with trusted service providers who assist us in operating our business (such as email and SMS delivery services, CRM tools, and calendar booking services). These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.

We may disclose your information if required by law or to protect our legal rights.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. If you have not become a client and have not engaged with us within 12 months of your application, we will delete your contact information from our active records.

7. Your Rights

You may contact us at any time to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS communications (reply STOP to any message)
• Opt out of email communications (reply to any email with “unsubscribe”)

To exercise these rights, email team@kaledalestudios.com.

8. Cookies

Our website uses cookies and similar technologies for two purposes.

Essential cookies are required for basic site functionality, such as remembering your display preferences. These cannot be switched off.

Advertising and analytics cookies. We use the Meta Pixel, provided by Meta Platforms, Inc. It records pages you view on our site, whether you submit an enquiry form, and the advertising campaign that referred you. This information is shared with Meta and may be used to measure the performance of our advertising and to show you our ads on Facebook and Instagram. We also store campaign referral information in your browser’s local storage so we can tell which advertisement brought you to us.

You can control this. Meta offers ad preference and off-Facebook activity settings in your account, browsers allow you to block or delete cookies, and most browsers support a “do not track” setting. Blocking these cookies will not prevent you from using our site or contacting us.

Meta’s handling of this data is governed by its own privacy policy, available at facebook.com/privacy/policy.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised “Last updated” date. Your continued use of our site after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Kale & Dale Productions Co.
Email: team@kaledalestudios.com
Website: kaledalestudios.com